NanoSnap Privacy Policy (11/21/09)

Safeguarding your information is important to us. NanoSnap, LLC ("NanoSnap") has implemented the following technologies and procedures outlined in this document to keep your personal and financial information safe.

With regards to the processes we have in place to safeguard your information, please note that we make a distinction between Personal Information, Financial Information and Non-Personal Information. Personal Information includes any non-financial information that we may explicitly collect from you, including your name, address, email address, or information about the party to whom you want your order shipped, etc. Financial Information includes only your credit and/or debit card number, expiration date, and CVV2 code (the three or four digit security code on your card). Non-Personal Information is any non-personally identifiable information collected about your usage of NanoSnap’s website(s) and Services, such as your IP addresses, operating system, computer configuration, pages visited, time each page is viewed, etc.

Financial Information Policies

When you submit sensitive Financial Information to us, the submission from your computer to our servers is protected via industry-standard secure socket layer (SSL) technology which encrypts that data as it travels to our servers. Once your Financial Information arrives at our servers and is decrypted, we must share that information with selected third-parties necessary to the completion of your order (for example, a Payment Gateway provider who will complete the credit card transaction). Please note that although we encrypt this information in transit to these third parties via SSL, these third-party providers maintain their own sets of procedures and policies related to the handling of your Financial Information. Since NanoSnap has no control over these third parties, we cannot be held responsible for their policies, procedures, or handling of your Financial Information.

NanoSnap does not intentionally store your Financial Information in permanent form. Once we receive your Financial Information, we immediately transfer it to a third-party Payment Gateway provider (and/or bank, etc.) and actively attempt to routinely delete your Financial Information from our servers. Although we do not store your Financial Information, NanoSnap is typically provided with a unique identifier (e.g., transaction or reference ID) from these third-party providers which documents a payment attempt and enables us to apply (either automatically or manually, through our software or the third party's software) further transactions against your payment method for the purposes of adjusting totals, refunding money, resubmitting a payment request, denying transactions for suspected fraudulence, etc. Please note that NanoSnap may permanently store these transaction ID values for such purposes and may share them with third-parties when we deem it necessary to successfully complete these types of activities.

Personal Information Policies

When you submit Personal Information to us, NanoSnap permanently stores this information in unencrypted form in its servers and databases, and in its backups, regardless of whether this information is transmitted to NanoSnap in encrypted form via SSL technology. This may include any non-financial information such as your name, address, email address, order history, etc.

As an example, your Personal Information is transmitted to NanoSnap via SSL as part of the order checkout process. SSL secures only the actual transmission of the data from your computer to our server(s). Once your Personal Information reaches NanoSnap’s servers, it is decrypted and stored in unencrypted form for use in the checkout process. NanoSnap has, however, taken technical precautions to prevent an attacker from gaining your Personal Information and Financial Information simultaneously, such as not permanently storing any Financial Information you provide to us.

Please note that any personally identifiable information transmitted to NanoSnap in the process of customizing an item (for instance, providing your name and address to be printed on party invitations) is typically transmitted and stored in unencrypted form and is also considered Content, which has separate and/or additional policies that apply to it (see below, “Transmission of Content & Customization Information”).

With regard to Personal Information that you submit, we may share this information with third party vendors who play a part in the order process (for instance, shipping carriers or printing providers). When we are only transmitting Personal Information to these providers (for instance, to create a shipping label for your package, or to print party invitations that bear your name and address), then we may or may not transmit this information in encrypted form at our discretion.

We will not, however, provide your Personal Information to third parties who are not part of the order process, except as part of a Fundraising Program (see “Special Note on Fundraising Programs” below).

In any case, we may use the Personal Information that you provide to us in the course of business: to document, process and fulfill orders that you submit to us; to respond to customer service requests; and to provide a personalized shopping experience tailored to your preferences and order history, although this list is not exhaustive.

Additionally, we may use the Personal Information you submit to us to contact you in a marketing or promotional capacity. By submitting a billing or shipping address to us, you agree that we may send marketing materials to the physical or PO Box address you provide. We will, however, send marketing materials to any email address you provide only if you choose to opt-in to our promotional email list. If you choose to opt-in to our promotional email list, we may also send marketing and promotional emails on behalf of third parties we select. If you choose to opt-out of our promotional email list, we may still contact you for non-promotional purposes in reference to current or past transactions.

We will not sell your Personal Information to any third party, unless our company merges with or is acquired by another company. Under such circumstances, an acquiring company will have to comply with our Privacy Policy in its current form at the time of purchase. However, it should be clearly understood that once another company has acquired NanoSnap, the acquiring company may modify, alter, or discard this Privacy Policy at its discretion. Additionally, if NanoSnap acquires another company or companies, you acknowledge that NanoSnap may share your Personal Information with the company or companies that it acquires.

Special Note on Fundraising Programs

NanoSnap offers a special Fundraising Program whereby organizations can sign up with us to encourage traffic to our site and receive a portion of the profits from those sales they direct to us. If you are visiting our site through a Fundraising Program participant, this fact will be made clear to you as you are using the NanoSnap site. In this scenario, we may share your Personal Information with the organization which is running the Fundraising Program with us, even though this organization is not directly participating in the manufacturing or processing of your order or products. We may also share Non-Personal Information collected from or about you (as described in the next section) with these organizations. We will not share your Financial Information with this third-party organization, nor will we will provide them with the Transaction ID that results from your submission of your Financial Information.

Additionally, when purchasing through a Fundraising Program participant, you may have the opportunity to join a publicly viewable list of contributors whose purchases have also benefitted the Fundraising Program participant. If you join this list, you acknowledge that portions of your Personal or Non-Personal Information, including but not limited to your name and purchasing history, will become publicly available information (e.g., NanoSnap must display your name to anyone who visits and views this list). Additionally, you understand that this information will not only become publicly available to visitors of NanoSnap but also to a worldwide audience, since NanoSnap has no control over third parties who may access or collect this information from us (e.g., third party search engines may cache this information). Consequently, you agree that NanoSnap will bear no responsibility for the manner in which this information is used (e.g., by third parties). You may request, however, that NanoSnap remove your name from the contributors list even after you have placed an order by emailing support@nanosnap.com, understanding that such removal will only remove you from the list as it appears when delivered to end-users' computers directly from NanoSnap's servers.

Non-Personal Information

Non-Personal Information is typically automatically collected as part of your usage of our website. In order to function properly, NanoSnap requires that you allow us to store "cookies" on your computer. Cookies are files stored on your computer used for tracking, login, state management and other purposes and are supported by major internet browsers such as Internet Explorer, Firefox, etc. Disabling cookies may prevent you from using NanoSnap's website or services, or from purchasing from us.

Additionally, NanoSnap contracts with third-party vendor(s) to collect both statistical and aggregated usage information about the site (i.e., how many visitors came to the site on a certain day, what pages they viewed, how long they viewed them, what pages they left on, what IP addresses they visited from, etc.). We do not provide these vendor(s) with the Personal Information that you submit to us. Among other uses, we may use the statistical information that these providers gather, however, for our own marketing purposes, to improve our site, to analyze traffic patterns to our site, or to provide statistical or aggregated statistical information to third parties interested in advertising on our site.

In addition to collecting purely statistical information through these third-party vendor(s), NanoSnap also internally tracks usage of its site(s). We may link Personal or Financial Information, order information, customization options, or Content (see below) that you provide to your Non-Personal Information. For instance, we may record the IP address from which Content is submitted to us, submit your IP address in tandem with your Personal Information and Financial Information to our Payment Gateway provider, etc. Please note that we will only share such correlated information which may personally identify you (for instance, by IP address) with third-parties involved in the order process. An exception to this policy is made when you purchase from us through an organization running a Fundraising Program, in which case we may share such correlated information with that organization too.

Although we will not sell or share your correlated information with third parties outside of the order process or Fundraising Program, please note that we reserve the right to translate or transform any correlated information we collect into statistical information about our visitors' usage of the site that does not identify you personally and may share such information with third parties not involved with the order process for purposes of marketing, advertising, etc. An example of such a transformation of this information would be providing potential third-party advertisers with statistics on how many photographs were uploaded from New Jersey (determined by comparing submitted Content to the IP addresses the Content was submitted from) without providing them with the IP addresses that we used to generate this information.

Technical Safeguards

NanoSnap actively tries to safeguard the information you give us, and takes technical precautions to do so, such as the use of SSL to encrypt information according to the guidelines above. However, the industry-standard security technology we employ is not 100% secure, the usage of our service is provided AS-IS with no warranty, and there is always risk to submitting your Personal or Financial Information online. You must submit this information to us at your own risk, and we cannot be held responsible for the information you send to us or the security of it.

Account Security

When signing up to use NanoSnap’s Services, you must create an account with us. This account will link the email address you provide us to the information we collect about and from you as outlined in this Privacy Policy.

As part of creating this account, you will be asked for a password. It is solely your responsibility to choose a password of sufficient complexity (containing uppercase and lowercase letters, numbers, and special symbols) to thwart attackers. You are prohibited from sharing your password or account with others, since the creation of your account is an acceptance of this Privacy Policy and NanoSnap’s Terms of Service.

NanoSnap has taken technical precautions to safeguard the password you choose; however, once again, no technology is 100% secure. For this reason, we strongly recommend that you choose a unique password for NanoSnap’s website(s) and Services, so that if your account or password is compromised, your activities at other websites will not be compromised as well. NanoSnap does not and cannot guarantee the safety of your account or any password you choose, and you should act accordingly.

Transmission of Content & Customization Information

Please note that policies governing our use of Personal, Financial and Non-Personal Information contained in this document do not apply to Content (electronic media files, photographs, text that you would like to appear on products, etc.) that you submit to us, customization information (e.g., the type of product) that you provide, order information, etc. (collectively referred to as "Customization Information"), or to the manner in which you submit or transmit this information. All Content or Customization Information that you submit or transmit should be treated as information or data that any person may view at any given time. All Content or Customization Information that you submit to us through our website is typically stored unencrypted, sent unencrypted, transmitted to third-party vendors and contractors without safeguards, and is viewed by our employees and third-party vendors and contractors. Even on pages that are protected by SSL, the transmission of Content or Customization Information may not be protected, so the presence of SSL should not be misconstrued to be a means of protecting Content or Customization Information that you submit. Please note that all Content or Customization Information you submit may be stored permanently in our servers, systems and backups. Once Content or Customization Information is submitted, NanoSnap is under no obligation to remove Content or Customization Information from our systems. Note the type of Content you may submit is governed by NanoSnap's Terms of Service (located at http://www.nanosnap.com/terms.aspx) and you should read these Terms of Service since your use of NanoSnap's services constitutes your agreement with the Terms of Service as well as this Privacy Policy.

Note on Acquisition

In the event of a merger with or the acquisition of NanoSnap by another company, the information that NanoSnap collects (as described in the policies above) may become the property of the acquiring company or entity designated in a merger. As part of the terms of any such acquisition or merger, NanoSnap will require that an acquiring company comply with this Privacy Policy in its current form at the time of purchase; subject, however, to any changes that the acquiring company or designated entity may make thereafter. It should be clearly understood that once another company has acquired NanoSnap, the acquiring company may modify, alter, or discard this Privacy Policy at its discretion. Additionally, if NanoSnap acquires another company or companies, you acknowledge that NanoSnap may share the information it collects as defined by this Privacy Policy with the company or companies that it acquires.

Policy on Children

NanoSnap does not knowingly sell, seek to sell, provide services to, or advertise or cater to children under the age of 13. Children under the age of 13 are asked to not use the services on our site. NanoSnap's site and services are intended for adults 18 and older. If you are under 18, but at least 13 years old, you may use our site with the consent of a parent or guardian who must agree to this privacy policy and to the Terms outlined in our Terms of Service (http://www.nanosnap.com/terms.aspx).

Law Enforcement

In direct contravention of all the policies stated above, in the event that we receive an official request from law enforcement or public officials, we may choose to share your Personal, Financial, or Non-Personal Information with the officers or agencies seeking such information if we deem it appropriate or are required by law.

Additionally, you should be aware that we may be required to report Content or any Personal, Financial, or Non-Personal Information that violates applicable U.S. laws or regulations and may pre-emptively and proactively report any such data to the appropriate authorities, which violates, or that NanoSnap believes may violate, such laws or regulations.

Contacting Us

If you have questions or concerns about this policy, you can contact us by email at support@nanosnap.com, or by mail at:

            NanoSnap, LLC.

Carriage House

295 Main St

Chatham, NJ 07928

Please note that we reserve the right to change this policy at any time without notice. Please visit this page on an ongoing basis to check for changes to this policy.